Our AC and Heat clients always have a habit of wanting to watch us work or repair there HVAC system. Its very common occurrence and I believe it is a symptom of trust that leads to the intrigue. There are many trade videos comedic sketches, and even shirts that look at this occurrence in the HVAC field, and yes, they all favor the AC technician. Its not personal its just funny. At Guaranteed Air Pro we encourage you to watch and ask questions as long as your safety is not a concern. Lets take a look at a story that I relate to when it comes to this exact situation but has nothing to do with a heat and air system. . Elliot had never liked people looking over his shoulder. Whether it was typing an email, sketching in his notebook, or even just scrolling through his phone, he always felt exposed, like someone was peering into his thoughts. That changed when he met Sam. Sam was the kind of person who never hesitated to lean in, glance at what Elliot was doing, and ask questions. At first, Elliot found it irritating. “Give me some space,” he’d say, shifting away slightly. But Sam would just smile. “If there’s nothing to hide, why does it bother you?” That question stuck with Elliot. It wasn’t about privacy—he had nothing secretive on his screen, no hidden messages or double meanings in his words. But there was a discomfort in being seen so openly. One afternoon, as Elliot worked on a design project, Sam once again leaned in behind him. This time, instead of tensing up, Elliot let it happen. Sam watched as he refined the lines and adjusted the colors. “That looks great,” Sam said. “I love how you’re layering the shadows.” Elliot blinked. He had expected critique, maybe even judgment. Instead, there was only appreciation. Over time, he realized that when someone looked over his shoulder, it didn’t have to mean scrutiny—it could mean trust. It could mean shared excitement. It could mean honesty. One day, Sam hesitated before looking at Elliot’s screen. “Mind if I see?” Elliot smiled. “Go ahead. Nothing to hide.” And from that moment on, he didn’t mind anymore. So in sort, ask questions, watch us repair and work. When it comes to Heat and AC we have nothing to hide.

Tips and tricks in the HVAC trade. A personal and professional exploration as a Heat and AC contractor. Don't fall for the sales tactics that rob you blind. Lets explore and learn more together.